Privacy Policy
GTAsync values the privacy of its users and is committed to keeping personal data confidential. We pledge to ensure the security and safety of all the information we receive and to handle it in compliance with current data protection laws and GTAsync’s Terms and Conditions.
By using GTAsync’s services or creating an account, you agree to the collection and processing of your personal data as outlined in this Privacy Policy. This document applies solely to GTAsync’s website and associated services.
If you have any questions or concerns, please contact us via our Customer Service team at support@gtasync.com.
1. What Personal Data Do We Collect?
GTAsync collects personal data in accordance with current data protection regulations, including GDPR. Below is a list of the data we may collect at various stages during your use of our services:
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During Account Creation: Email address or social media profiles.
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Seller Accreditation: First name, last name, age, and phone number (for service providers).
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Service Usage: Computer specifications, IP address, geographic location, cookie data, hardware information, browser type, date and time of access, and referring URL.
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Transaction Information: Payment amounts, transaction dates, and contact details for identifying payments. GTAsync does not store any payment card details or sensitive payment information. All transactions are processed securely by certified payment systems.
In certain situations, we may request identification (e.g., ID or driver’s license) to verify account ownership, resolve disputes, or address lost access issues.
2. When Do We Collect and Process Personal Data?
We collect and process personal data to provide our services and enhance the user experience. This includes:
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Website Visits: We automatically log your IP address and other technical data to prevent fraud, improve security, and optimize website performance. Data is erased after 9 months unless required for legal or regulatory purposes.
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Messages: Communication history (e.g., in chat) is stored to improve services and ensure compliance with our rules.
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Order Placement: Additional data may be collected during the order process if required by the payment system, such as a phone number for QIWI or billing details for credit card transactions.
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Order Details: In-game information (e.g., server, character name) may be requested to fulfill your order and will be stored to expedite service delivery.
We do not use your email for marketing purposes unless you opt in to our newsletter.
3. Payment Data
Payment transactions are processed by third-party providers. GTAsync does not store your credit card or banking details. Only information such as the payment amount, transaction ID, and date is retained for accounting and verification purposes.
For service providers (boosters), additional personal data such as full name, phone number, and payment details may be collected to facilitate payments.
4. Data Storage and Processing
Your personal data is stored securely and processed only for the purposes outlined in this policy. GTAsync may share personal data with its partners, payment systems, and service providers, but only to fulfill the services you have requested. In the event of legal requests, we may share data with law enforcement agencies as required by law.
GTAsync utilizes up-to-date security protocols to protect your data from unauthorized access. However, while we take all reasonable precautions, we cannot guarantee complete protection from breaches.
5. Public Data on User Profiles
The only information made publicly available on GTAsync is your username, transaction history, ratings, and reviews. Any data you voluntarily share with a service provider or in the course of using the platform is not covered by this Privacy Policy.
Sharing personal contact details is prohibited and may result in account suspension.
6. Your Rights
You have the following rights regarding your personal data:
6.1. Access: You may request a copy of the personal data we hold about you.
6.2. Correction: You may request to correct, update, or delete any incorrect or incomplete data.
6.3. Restriction: You can opt out of certain uses of your personal data, such as marketing communications.
6.4. Erasure: You have the right to request that your personal data be erased from our systems. However, certain data related to transactions or disputes may be retained for legal purposes.
6.5. Data Portability: In specific circumstances, you may request to transfer your personal data to another service.
6.6. Objection: You may object to certain types of data processing, such as marketing or statistical processing.
6.7. Automated Decisions: You have the right to object to decisions made solely based on automated processing that affect you.
6.8. Complaints: If you believe we are processing your data unlawfully, you have the right to file a complaint with your local data protection authority.
To exercise any of these rights, please contact us at support@gtasync.com.
7. Privacy Policy Changes
GTAsync reserves the right to update or amend this Privacy Policy at any time. Significant changes will be communicated via email or through the website. Users are encouraged to review this page regularly for updates.